Contacts

Contacts: info-drchf@un.org

DRC HF Hotline

+243 (0) 818 900 039
The hotline is available daily Monday to Friday, from 8.00 am to 6.00 pm (Kinshasa time).
Each complaint is treated confidentially

All stakeholders including beneficiaries are encouraged to provide feedback, share concerns and/or complaints regarding the implementation of HF-funded projects to the DRC Humanitarian Financing Unit via the hotline, by direct call, voice recording or SMS.

CBPF-DRC-request@un.org
Complaints related to the HF process can also be reported directly to the confidential feedback email.